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SeamlessMD

SeamlessMD enables health systems to elevate the patient experience, improve health outcomes and lower costs through innovative patient technology.

Accessible on all devices, SeamlessMD keeps patients on track from preparation through recovery with reminders, education, progress-tracking and PRO data collection. Providers monitor patients remotely and can access real-time dashboards to measure compliance and outcomes, intervene sooner for patients at-risk and drive quality improvement.

SeamlessMD’s patient engagement and quality improvement platform is frequently used by health systems to deliver value-based models of care, including Enhanced Recovery After Surgery, Perioperative Surgical Home, prehabilitation, readmissions prevention, bundled payments and Patient Reported Outcome data collection.

Use Cases

  • Patients using their smartphone, tablet or computer, receive reminders, complete tasks, access education and record patient-reported outcomes to stay on track with care pathways
  • Providers access real-time dashboards to monitor patient progress (pain scores, signs of infection, wound photos etc.), receive intelligent notifications and can intervene sooner for patients at-risk (e.g. non-compliance, readmission, etc.)
  • Hospital leadership access aggregate reports and analytics to measure protocol compliance, outcomes, and quality metrics - enabling data-driven quality improvement

Supported Devices

  • Desktop
  • Tablet
  • SmartPhone

Version Details

Compatible with Cerner Powerchart

Testimonial

“SeamlessMD allows us to be more proactive in our approach to post-discharge care. The platform has enabled us to extend our care beyond the wall of the hospital, monitor patient concerns in real-time and ultimately prevent ER visits and readmissions.”

Erin Kennedy, MD, Colorectal Surgeon at Sinai Health System

Key Features

Personalized, Best-Practice Education

Patients access education and protocols (completely customizable by providers) which incorporate best-practices for adult learning and health literacy including plain language text, illustrations, and video. Education and protocols are automatically personalized based on each patient’s demographics and comorbidities, leading to improved patient experience and compliance.

Library of Template Care Pathways

Access SeamlessMD’s library of best-practice, evidence-based integrated care pathways (e.g. Enhanced Recovery) or create your own. Content, protocols, and workflows are completely customizable for providers.

Electronic Reminders, Tasks & Data Collection

Patients automatically receive education and notifications via SMS, email and/or push notifications. This empowers patients to complete tasks and Patient Reported Outcome (PRO) surveys across the clinical episode, including validated survey instruments (e.g. quality of life), fully-customized surveys and patient feedback surveys.

Remote Monitoring

Your care team can use remote monitoring to track patient progress in real-time (e.g. pain, signs of infection, wound photos, etc.) and apply risk-stratification filters to identify the patients most at-risk (e.g. for readmission). Providers can use intelligent alerts and custom filters to be proactive and follow up with patients who need care the most.

Custom Reports, Dashboards & Analytics

Care teams have access to real-time quality improvement dashboards, ranging from individual patient compliance tracking to aggregate population health insights. Providers and administrators can create custom reports and dashboards to measure protocol compliance, patient-reported outcomes, progress tracking.


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