Health Systems use SeamlessMD to engage, monitor, and optimize patients for better outcomes. The platform is frequently used by health systems to deliver value-based models of care, including Enhanced Recovery After Surgery, Perioperative Surgical Home, prehabilitation, readmissions prevention, bundled payments and Patient Reported Outcome data collection.
Use Cases
- Patients using their smartphone, tablet or computer, receive reminders, complete tasks, access education and record patient-reported outcomes to stay on track with care pathways
- Providers access real-time dashboards to monitor patient progress (pain scores, signs of infection, wound photos etc.), receive intelligent notifications and can intervene sooner for patients at-risk (e.g. non-compliance, readmission, etc.)
- Hospital leadership access aggregate reports and analytics to measure protocol compliance, outcomes, and quality metrics - enabling data-driven quality improvement
Supported Devices
- Desktop
- Tablet
- SmartPhone
Version Details
Compatible with Cerner Powerchart
Testimonial
"Cardiac surgical teams are under increasing pressure to provide healthcare value by optimizing outcomes while reducing complications and costs. “Informatics platforms such as SeamlessMD can assist in achieving such goals."
Dr. Daniel Engelman, Medical Director for Heart, Vascular & Critical Care, Baystate Health
"SeamlessMD has clearly improved our ability to educate our patients both before and after their procedures. The enthusiasm surrounding this platform has translated into rapid implementation of our Enhanced Recovery After Surgery pathways. The SeamlessMD Team has also provided us with invaluable post-implementation support.'
Cheryl Crisafi, Nurse Coordinator for Heart & Vascular Program, Baystate Health
"SeamlessMD allows us to be more proactive in our approach to post-discharge care. The platform has enabled us to extend our care beyond the wall of the hospital, monitor patient concerns in real-time and ultimately prevent ER visits and readmissions."
Erin Kennedy, MD, Colorectal Surgeon at Sinai Health System
Key Features
Personalized, Best-Practice Education
Patients access education and protocols (completely customizable by providers) which incorporate best-practices for adult learning and health literacy including plain language text, illustrations, and video. Education and protocols are automatically personalized based on each patient’s demographics and comorbidities, leading to improved patient experience and compliance.
Library of Template Care Pathways
Access SeamlessMD’s library of best-practice, evidence-based integrated care pathways (e.g. Enhanced Recovery) or create your own. Content, protocols, and workflows are completely customizable for providers.
Electronic Reminders, Tasks & Data Collection
Patients automatically receive education and notifications via SMS, email and/or push notifications. This empowers patients to complete tasks and Patient Reported Outcome (PRO) surveys across the clinical episode, including validated survey instruments (e.g. quality of life), fully-customized surveys and patient feedback surveys.
Remote Monitoring
Your care team can use remote monitoring to track patient progress in real-time (e.g. pain, signs of infection, wound photos, etc.) and apply risk-stratification filters to identify the patients most at-risk (e.g. for readmission). Providers can use intelligent alerts and custom filters to be proactive and follow up with patients who need care the most.
Custom Reports, Dashboards & Analytics
Care teams have access to real-time quality improvement dashboards, ranging from individual patient compliance tracking to aggregate population health insights. Providers and administrators can create custom reports and dashboards to measure protocol compliance, patient-reported outcomes, progress tracking.