RevSpring has spent decades creating patient communication pathways that lead to increased patient satisfaction and successful financial responses. From pre-service communication to post-service follow up and surveys, our solutions offer intelligent, cohesive messaging that informs, educates, and enhances the patient’s journey. With automatic synchronization from your Cerner patient schedule, messaging is based on the latest information in your system. An embedded application allows for viewing detailed results of your messaging activity directly within Cerner. Access to superior customer support for initial onboarding and ongoing assistance is always available. Pricing is based on appointment.
Use Cases
- Reminder results dashboard displayed directly in Cerner, with appointment status updates made automatically to the patient record.
- Patient message types include intelligent phone, text, and email appointment reminders that listen to your patient and react to their response.
- Provide options for immediate confirmation and reschedule requests, with communications optimized by time of day to increase response rates and reduce no-shows.
- Front office staff can view and report on patient messaging activity statuses, listen to and view reminders, and facilitate a two-way texting conversation directly within Cerner.
- Patient message types include intelligent phone, text, and email appointment reminders that listen to your patient and react to their response.
Supported Devices
- Desktop
Version Details
Compatible with Cerner Powerchart
Key Features
Intelligent Reminders on any Device
Our patient messaging moves beyond single-message reminders to deliver an intelligent, coordinated workflow of messages to reach the patient where they will be most likely to interact. We’ve improved response rates by more than 50% with coordinated phone, text, and email reminders.
Messaging Results within Cerner
Reminder results dashboard displayed directly in Cerner, with appointment status updates made automatically to the patient record and clearly labeled statuses, filtering, and report-wide search features.
Individual Appointment Details
Drill down into the individual details of a patient’s appointment reminder, including all messages delivered and links to view communications.
Results Notifications
See alerts and manage notifications easily for actionable items like reschedule requests and message responses.
Two-way texting from within Cerner
Two-way texting allows personalized responses to patients, facilitating quick and easy communication between patients and providers.