PatientNav App supports cancer patients and providers by guiding proactive engagement, especially in between clinical encounters, throughout the care journey. These patients often confront life-altering care decisions while navigating complex health care systems and large volumes of medical information while providers care for and communicate with anxious patients and caregivers who desire more tailored engagement. The App helps transition the approach to care from a clinical encounter to a care continuum, empowering providers and patients through recommending and presenting authoritative learning resources, assigning patient self-care tasks, and collecting and monitoring vitals and patient-reported information through integrated smart sensors and devices.
- Patient Initiated Medical Concern that Leverages Use of App
PatientNav App supports asynchronous and synchronous communication between patients and their providers. A patient, who lives alone in a rural area, is recovering from a recent surgical procedure. Alerted of elevated body temperature and worsening abdominal pain reported through PatientNav App, the physician’s assistant from the surgical team calls the patient, and after a short conversation, directs the patient to go to the ER where urinary tract infection is diagnosed. The patient is discharged after receiving intravenous antibiotics and becoming more comfortable. The patient responds, when asked about the timely intervention later, “how else would my doctor know what is going on?”, underscoring the patient’s expectation of proactive engagement.
- A Day in the Life of a Case Manager
PatientNav App integrates various clinical and administrative workflows across several provider roles. The oncology case manager’s responsibilities include, among other things, the tracking and coordination of patients who have inpatient encounters, care coordination with their primary care providers, and assignment of home care services. During a routine review of the charted body weight data captured by the smart weight scale integrated with PatientNav App’s provider dashboard, the case manager determines there is not sufficient dietary support in the patient’s home and makes an adjustment in the home health arrangements.
- Post-op Patient with Delegated Access to Caregiver
After receiving the provider-initiated invitation to join PatientNav App, the patient logs in to designate their spouse as a caregiver who reviews patient education material and assists with completing self-care tasks in preparation for surgical procedure. After the procedure, the patient is discharged on a low fat diet with tasks assigned through PatientNav App to report on food intake, physical activity, stools, sleep quality, body weight, and pain level, with twice-a-day body temperature readings and drain outputs. Adherence to daily reporting results in the caregiver noticing a significant drop in body weight in a short period of time and contacting the patient’s oncologist.
Available in These Countries
- United States
Compatible with all devices running Chromium-compatible Powerchart.
Simple patient user interface helps patients to focus on completing daily self-care tasks, improving likelihood of adherence and building positive habits.
Patient Self-care Tasks
Providers can efficiently assign habit-forming, self-care patient tasks using pre-configured or custom task sets. Patients have demonstrated an adherence rate of over 80 percent, supporting proactive care and patient engagement.
Patient-specific, team-specific dashboard supports navigator workflow, fostering patient-provider and provider team engagement to ensure timely access to care. On the navigator dashboard, color-coded charts and alerts identify and assist with the coordination of care. Tracking encounters and reviews in between encounters have shown to improve patient experience and patient reported outcomes.
Trend Analysis and Active Monitoring
Providers can perform deep analysis of vital signs reported via integrated sensors and smart devices as well as user reporting, supporting remote monitoring and proactive care.